FAQ

FAQ – Cat Luna

Q: How do I choose the right toy for my cat?

Choose a toy based on your cat's age, size, and activity level. For kittens, opt for lightweight and interactive toys. For adult cats, choose durable toys that stimulate their hunting instincts and maintain their physical and mental health.

Q: Are Cat Luna toys safe for my cat?

Yes! All our toys are made from non-toxic and durable materials , tested to withstand claws and bites, while ensuring the safety of your companion.

Q: Can I wash the cat toys?

Most of our fabric or plastic toys can be easily cleaned by hand with warm water and mild soap. Refer to the instructions on each product for optimal care.

Q: What payment methods are accepted?

We accept payments by credit card, PayPal and bank transfer . All payments are secure to protect your information.

Q: How long will it take to receive my order?

Orders are shipped within 1 to 3 business days. Standard delivery in mainland France usually takes 2 to 5 days.