Shipping & Customs

🇪🇺 European Union

For orders delivered in France, Belgium, and other European Union countries, applicable taxes are generally collected and handled during order processing.

In the vast majority of cases, no additional fees are requested upon delivery.

Exceptionally, fees may be claimed by the carrier or customs authorities in case of declaration issues or package processing problems.

🇨🇭 Switzerland

For orders destined for Switzerland, taxes are generally managed during order processing. In most cases, no additional fees are requested upon receipt.

However, import or processing fees may exceptionally be applied depending on the customs clearance procedures for the package.

🇨🇦 Canada

For orders delivered to Canada, taxes, customs duties, or processing fees may be requested directly from the recipient upon delivery.

These fees depend notably on the order value, product type, province, and carrier. They are not included in the price displayed on our store.

Delivery times

Delivery times are indicated during your order and may vary depending on the destination.

Order tracking

As soon as your order is shipped, you will receive an email containing your tracking number or link.

A question?

Our team remains available to assist you with your order or its delivery.